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Announcing Exciting Changes to The Vapory Loyalty Program

Posted on January 05 2019

To our most loyal and valued customers:

 

We are excited to announce BIG changes coming to The Vapory Loyalty Program. Changes that will enable us to offer our customers redemption with lower minimum redemption values, more rewards choices, and gives us the flexibility to offer you exciting promotions!  Effective March 1st 2019, we will now be offering 10 points for every dollar spent. That’s right, 10 points for every dollar spent! And even when you’re not spending money, there will be many opportunities to earn bonus points from the following activities:

  • New rewards members will now receive a $10 off coupon that can be redeemed in store upon signing up for a rewards program with a full profile (full name, address, and email)
  • Share us on Facebook +50 pts
  • Like us on Facebook +100 pts
  • Follow us on Instagram +50 pts
  • Review a product +50 pts
  • On your birthday +500 pts
  • Follow us on Twitter +50 pts
  • Refer a friend +500 pts

In addition to the changes on how you earn points, we will also be introducing customer loyalty tiers so our most loyalist of customers will earn Vapory points even faster! The customer loyalty tiers will be as follows:

Status

Lifetime Spend

Reward

Standard

$1 - $4,999

10 points for every dollar spent

Bronze

$5,000 - $9,999

10% bonus in points + 1 free 30ml Juice upon reaching Bronze status

Silver

$10,000 - $14,999

15% bonus in points + 1 free 60ml Juice upon reaching Silver status

Gold

$15,000 - $19,999

25% bonus in points + Vapory Hat + $50 Vapory Gift Card

Platinum

$20,000 +

50% bonus in points + Vapory Gear + $100 Vapory Gift Card

 

We understand that you worked hard to earn and save your points so we will give all our valued customers the opportunity to redeem your points for items in the current Vapory Rewards catalogue until February 28th, 2019. After February 28th, 2019, all unredeemed Vapory Rewards points will be converted at 1 Vapory Rewards point (Current loyalty program) to 30 Vapory Rewards points (New loyalty program), but can only be redeemed for items from the new Vapory Rewards catalogue as the existing Vapory Rewards catalogue and redemption schedule will be retired.

Example of New Vapory Rewards catalogue and redemption values:

Reward

Points Redeemed

$5 Vapory Dollars

1,650

Alien Clapton 0.45 Prebuilt Coils

4,800

$25 Vapory Dollars

8,000

Vapory T-Shirt

8,000

Level Up 60ml Juice

9,000

Sovereign 60ml Juice

10,500

ELEAF IJUST 80W Ello Tank

23,000

Smok I-Priv 230W Voice Control

40,000

 

We understand, change is never easy and you probably have some questions so we’ve provided answers to some questions that will likely be on your mind:

Q: Why are you changing the loyalty program?

A: Alright, we’ll be the first to admit it, our loyalty program was getting a little stale and many of our customers didn’t even care to sign up even though it’s completely free! Feedback from a lot of customers was that our loyalty program was a little blah and they were absolutely right! There wasn’t a lot of excitement in our current loyalty program. I mean we probably all remember going to Chuck E Cheese and playing games to earn tickets to exchange for an assortment of exciting prizes. There was always that really cool prize we really wanted to earn enough tickets for. Our current rewards catalogue of redeeming points for Vapory Dollars just wasn’t giving you, our valued customer, the excitement you deserve, so we wanted to bring that excitement back to you by broadening our rewards catalogue and offering opportunities to earn points faster with points multiplier promotions. So make sure your email address on file is up to date because you’ll want to make sure you get emails about our exciting promotions. We also wanted you to be able to spend your hard earned points sooner, so we’ve introduced a $5 Vapory Dollars reward for the first time ever!  

Q: Will we lose the points we’ve already earned to date?

A: No need to worry, we’ve got you covered. We know you’ve worked hard to earn your points so we’re not taking anything away from you. If you want to redeem your points for rewards in the current rewards catalogue, you will have till February 28th, 2019 to do so. If you forget or don’t get around to using it, your points will automatically transfer over to the new loyalty rewards program at 1 point to 30 points, but the new points will only be redeemable for rewards in the new rewards catalogue and the existing reward catalogue will be retired.  

Q: Can we opt out of switching to the new loyalty rewards program? 

A: Unfortunately, we will not be able to administer 2 separate loyalty programs so all customers will be moved to the new loyalty rewards program effective March 1st 2019.   

1 comment

  • neil: January 26, 2019

    you should have a monthly juice draw give away say spend over 20 bucks and get entered to win 100ml of the house juice ppl would love that

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